Zwembad Management & Service is your partner for professional swimming pool management based in Knokke-Heist. With operations throughout Europe, we offer technical supervision, personnel placement, pool and open water supervision and cleaning. For municipal swimming pools, hotels and private pools.
Our experience has shown that many operational issues in swimming pools are difficult to resolve within existing structures. Therefore, we have developed a cross-company solution that is implemented across Europe and specializes in tailored services in pool management.
Your trust can only be built when we and our team act with competence, integrity, and commitment. Therefore, aftersales management is a high priority for us. We maintain constant communication with you and our staff — only through active listening, feedback, and support can sustainable trust in our work be established.
Our employees receive regular training and thus acquire international know-how. With this knowledge, we can provide a highly motivated team that competently handles many core services in the pool industry. At the same time, we are already focusing on the digital pool world of tomorrow — with foresight and innovative strength.
Our experience has shown that many operational issues in swimming pools are difficult to resolve within existing structures. Therefore, we have developed a cross-company solution that is implemented across Europe and specializes in tailored services in pool management.
Your trust can only be built when we and our team act with competence, integrity, and commitment. Therefore, aftersales management is a high priority for us. We maintain constant communication with you and our staff — only through active listening, feedback, and support can sustainable trust in our work be established.
Our employees receive regular training and thus acquire international know-how. With this knowledge, we can provide a highly motivated team that competently handles many core services in the pool industry. At the same time, we are already focusing on the digital pool world of tomorrow — with foresight and innovative strength.


Operations Manager & Master for Pool Operations
Sauna Master
International Lifesaver Diploma "ILS"
Aqua Bike Trainer License (A)
Aqua Fitness Trainer License (B & C)
UEFA football coaching licence
UEFA referee licence (1st & 2nd division)
With passion and expertise in sustainable swimming pool management, Thorsten is committed daily to ensuring safe and modern pool operations.
We are an owner-managed company. SERVICE is not only written in capital letters for us, we also live it. For us, it is not a profession, but a vocation! The profession stands for quality, which can only be achieved if you act in a trustworthy and competent manner. Continuous training and further education as well as regular attendance at international trade fairs and seminars are a matter of course for me.
Thorsten was born in 1975 and began his first apprenticeship in 1991 as a retail salesman specialising in broadcasting with a focus on hi-fi, which he completed after 3 years. One year later, he began his career in a NATO unit. There he was an instructor for combat behaviour and sport in an elite training company. He completed his training as a lifeguard and took part in the SFOR/KFOR peacekeeping mission.
In 2001, he trained as a certified pool operator. After ten years of professional experience in Germany, he moved to a municipal swimming pool in Belgium. The swimming pool there was partly used by the military. One highlight was a visit from the King's bodyguards, who took their exams there. Thorsten gained a lot of practical experience and deepened his knowledge of pool operations.
In 2018, he took over the management of the pool and sauna team in the north of Luxembourg. His team: five certified employees, four sauna masters, lifeguards, aqua course trainers and wellness staff. He was in charge of ten schools and coordinated the pool operations for 200,000 guests per year. During this time, he completed his training as an operations manager and master craftsman. He describes this time as his most enjoyable and most eventful.
He also obtained the "International Life Saver" diploma in 2021, which authorises him to work in open waters and by the sea, for example in Knokke, Ostend, Wangerooge or at the reservoir in Luxembourg. He holds licences as an aqua bike trainer (A) and aqua fitness trainer (B). Privately, he is a football trainer with a UEFA licence and referee for the 1st & 2nd division in Luxembourg. When he is not at the swimming pool or on the football pitch, he enjoys spending time with his family and walking along the Belgian coast.
Thorsten was born in 1975 and began his first apprenticeship in 1991 as a retail salesman specialising in broadcasting with a focus on hi-fi, which he completed after 3 years. One year later, he began his career in a NATO unit. There he was an instructor for combat behaviour and sport in an elite training company. He completed his training as a lifeguard and took part in the SFOR/KFOR peacekeeping mission.
In 2001, he trained as a certified pool operator. After ten years of professional experience in Germany, he moved to a municipal swimming pool in Belgium. The swimming pool there was partly used by the military. One highlight was a visit from the King's bodyguards, who took their exams there. Thorsten gained a lot of practical experience and deepened his knowledge of pool operations.
In 2018, he took over the management of the pool and sauna team in the north of Luxembourg. His team: five certified employees, four sauna masters, lifeguards, aqua course trainers and wellness staff. He was in charge of ten schools and coordinated the pool operations for 200,000 guests per year. During this time, he completed his training as an operations manager and master craftsman. He describes this time as his most enjoyable and most eventful.
He also obtained the "International Life Saver" diploma in 2021, which authorises him to work in open waters and by the sea, for example in Knokke, Ostend, Wangerooge or at the reservoir in Luxembourg. He holds licences as an aqua bike trainer (A) and aqua fitness trainer (B). Privately, he is a football trainer with a UEFA licence and referee for the 1st & 2nd division in Luxembourg. When he is not at the swimming pool or on the football pitch, he enjoys spending time with his family and walking along the Belgian coast.
We are always on the lookout for motivated employees who want to shape the future of the swimming pool industry with us. No matter how well written a company philosophy may be, it will only succeed if it is lived by everyone involved. We know that! That is why it is important to us to show our appreciation. Apply for a position with us and become part of the team and profit from our benefits.

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These principles guide our daily actions and are reflected in our work.